How to take advantage of your smart water meter

The town of Longboat Key has introduced an online monitoring tool for residents.

By S.T. Cardinal
| 5:00 a.m. January 21, 2026

Longboat Key
News

Longboat Key’s installation of smart water meters is complete, and residents are now able to monitor their daily water usage using an online tool.

Dubbed “Neptune My360,” the online platform uses a cellular signal to read the water meter and display daily usage in easy-to-understand charts and graphs, according to a news release from the town of Longboat Key.

“The town’s new smart water meters provide hourly usage updates to help detect leaks, conserve water and avoid high water bills,” the release states.

Neptune My360 also allows users to set water usage thresholds and sends real-time alerts for potential leaks or unusual activity.

To access the tool, residents should go to LongboatKey.My360-app. com and create an account. While the URL has the word “app” in it, the tool is not a phone application, only a website. To sign up, residents will need their utility account number, address and full name.

author

S.T. Cardinal

S.T. "Tommy" Cardinal is the Longboat Key news reporter. The Sarasota native earned a degree from the University of Central Florida in Orlando with a minor in environmental studies. In Central Florida, Cardinal worked for a monthly newspaper covering downtown Orlando and College Park. He then worked for a weekly newspaper in coastal South Carolina where he earned South Carolina Press Association awards for his local government news coverage and photography.