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- I disagree about Heathrow and Terminal 5. We toured Scotland and England for the month of September 2012, and ended our trip in London. Not wanting to take our rental car into the city, we decided to ditch it at Heathrow, along with an excess bag, and then take the express train into the city (much cheaper than a $100. cab fare- about $33 round trip, per person).
We'd never been to Heathrow before, but with our trusty SATNAV (or GPS as we call them in the States), we found the Avis rental location at Heathrow, ditched the car, took the free shuttle to terminal 5 and checked our bag at the Left Baggage area. Then bought our round-trip tickets for the Express train into London and back. Piece of cake! The website for Heathrow airport answers any questions anyone could ever have about how to maneuver around the airport, with maps for every terminal. We came back on the train, grabbed our bag, found out we were departing from a different terminal- grabbed another train there, and departed on time. For a couple of novices, I think it was not too shabby. Every traveler has their horror stories, but Heathrow is not one of ours. Travelers just have to plan ahead, know where things are before they get there, how much they're going to cost , what the alternatives are, and then go for it. Do your research and no airport in the world will get the best of you.
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